CHAPTER 2 OF 5 · THE MONEY
CHAPTER 2 · THE OPERATOR BEHIND THE MODEL

The yield depends on the operator, not the property alone.

A house earns nothing on its own. Income depends on an operator that can find eligible residents, keep homes compliant, administer claims and report clearly — every month, for every property.

MYSHON BY NUMBERS
~11,000Homes under management
150+Staff
5Regional offices
24/7Resident helpdesk
~80Placements per week
99%, 600-unit sample*
90–95%Typical wider-portfolio occupancy
18–24Months average stay*
~1 wkTypical re-let turnaround*
100%Rent collection*
A Myshon inspector checking a smoke alarm in a refurbished home
WHAT MYSHON DOES FOR EVERY PROPERTY You own the property. Myshon runs the operation.
01Referrals & placement, support-provider and housing-network relationships, with an in-house referrals team.
02Tenancy & resident supportDay-to-day tenancy administration and resident engagement on standard .
03Compliance & repairsStatutory inspections, planned and responsive maintenance, and a 24/7 helpdesk.
04Rent administration & reportingHousing-cost claims administered and collected into the property account, with statements to you.
DC
CHAIRMAN OF MYSHON David Cowans Former Group Chief Executive of Places for People, one of the UK's largest housing and regeneration groups.
Sources and notes

* Myshon Occupancy Analysis, 600 units over 12 months (May 2025). Other figures stated by Myshon.

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