Twenty-five questions, answered directly
The questions investors and advisers actually ask — including the awkward ones. Where the honest answer is “it depends” or “yes, that is a real risk”, that is what you will find here.
Is the income guaranteed?
No — and we would encourage caution with anyone who says otherwise. Income is derived from government-funded housing-cost payments and is linked to occupancy, eligibility, funding rules and operational performance. The 12–13% figure is a target net yield, not a guarantee. What you get instead of a promise is transparency: monthly income and expenditure reporting through a ring-fenced client account.
Do you sell directly to investors?
No. Aii Property is a distribution business, not a sales floor. We build the product, the evidence and the introductions. Every investor enquiry is introduced to a vetted professional broker or IFA in our international network, who advises you and guides your purchase alongside the deal team. We do not provide financial advice.
Why do you refer me to a broker instead of selling to me?
Two reasons. First, an advised purchase protects you — your broker or IFA has a duty to you, asks the hard questions on your behalf and checks the investment actually fits your circumstances. Second, it is the right regulatory position: we are not authorised to give financial advice, and we would rather you were advised by someone who is.
What exactly do I own?
A UK residential property — normally a freehold 2 or 3-bedroom house — fully refurbished to the Decent Homes Standard and capable of returning to mainstream residential use, subject to the lease and legal advice. Your name goes on the HM Land Registry title. You appoint your own independent solicitor and complete a normal UK conveyance.
What net yield should I expect?
The target is 12% net on a standard 2-bedroom house at £127,400 and 13% net on a 3-bedroom house at £176,040 — approximately £15,288 and £22,885 of target net income in year one respectively. Confirmed figures are issued in each live property pack. These are targets, subject to the property pack, lease documentation and legal due diligence.
Is that a gross or a net yield?
Net. Operating costs — maintenance, insurance, compliance, tenant support, management, utilities and void provision — are funded through the service charge before landlord rent is passed through. Most advertised UK property yields are gross, which is why 12–13% net is not directly comparable with a headline buy-to-let figure.
Where does the money actually come from?
From government-funded housing-cost payments — Universal Credit or Housing Benefit, funded by the DWP and administered with the local authority. The eligible resident claims; the provider and operator structure administers the claim and collects; operating costs are funded from the service charge; the remaining landlord rent passes through to you. The government does not guarantee your rent — it funds the housing-cost payments the resident is eligible for.
What is a pass-through lease?
A lease where your income derives from the property's actual income after operating and service-charge costs, rather than from a fixed promise by the operator. It removes the specific failure mode that broke fixed-rent schemes — promising more than the income could support — and gives you monthly visibility of the real position.
How is this different from failed guaranteed rent schemes?
Those schemes promised inflated fixed rents that the underlying income could never support, with thinly capitalised providers and no operational infrastructure. The pass-through lease pays you from the property's real income after operating costs, aligning landlord, operator and provider. Myshon brings the operational layer those schemes lacked — 11,000+ homes, 150+ staff, national referral and compliance teams.
What happens if occupancy falls?
Your running yield falls with it. Portfolio analysis indicates a 2-bed at 50% effective occupancy runs at roughly 9.1% against a 12% target, and clears the target at around 60–70% occupancy. That is real downside, and we would rather show you the arithmetic than reassure you.
What are the main risks?
Occupancy, welfare and eligibility policy change, operational and compliance performance, counterparty standing, liquidity and resale, capital value, service-charge costs, tax and currency. We set all of them out, with impact ratings, on a dedicated page rather than burying them in a footnote.
Who lives in the homes?
People who need stable accommodation while moving toward independence — care leavers, people leaving domestic violence, households from local-authority waiting lists. This is light-touch supported housing, not 24-hour care. Alongside the financial case, each home reduces pressure on temporary accommodation and gives someone a genuine route forward.
Is this the same as assisted living?
Not strictly. Assisted living implies an on-site care element; transitional housing does not have one. Investors researching assisted living or supported living investments often mean this same sector, and the investment logic is similar — long management agreements, specialist operators, welfare-funded income — with the added benefit of owning a standard freehold house.
Can I invest from overseas?
Yes. The model suits overseas investors seeking GBP income from a hands-off UK asset, and the purchase completes remotely through your own independent UK solicitor. Reporting is delivered monthly wherever you are. Non-resident tax including the Non-Resident Landlord Scheme applies — take independent tax advice.
Do I need a UK bank account?
It is not strictly required to complete a purchase, but it makes receiving rental income and paying UK costs considerably simpler. Many international investors open one; others receive income to an overseas account. Your adviser and solicitor will talk you through what works for your situation.
What UK tax will I pay as an overseas owner?
Stamp Duty Land Tax on purchase, including a 2% non-resident surcharge; UK income tax on rental income under the Non-Resident Landlord Scheme, reduced by allowable deductions such as management costs and service charges; and potentially Capital Gains Tax on any gain when you sell. All of it needs independent advice from a UK accountant.
How long does buying take?
Property review, reservation, then your solicitor runs full due diligence — title, lease, searches and contracts — through exchange and completion. We target 10–12 weeks from introduction to completion. Conveyancing timescales depend on your solicitor and the searches involved.
Can I buy with a mortgage, or remortgage later?
Most portfolio properties are acquired on a cash basis, which simplifies the legal process, speeds completion and removes mortgage interest as an ongoing cost. UK buy-to-let mortgages are available to some international buyers but criteria vary by lender, nationality and residency. Remortgaging later to release equity is possible in principle — take specialist broker advice at the right stage.
Can I sell the property later?
Yes — you own the freehold and can sell. Resale takes time and the buyer pool may be narrower while the lease is in place, but because these are ordinary 2 and 3-bedroom houses capable of returning to mainstream residential use, subject to the lease and legal advice, there is a natural resale audience of owner-occupiers and standard landlords. That optionality is deliberate.
What refurbishment is done before a tenant moves in?
Typically a new or upgraded boiler and heating, electrical upgrades, fire safety and compliance works, full redecoration, new flooring, kitchen and bathroom upgrades, furniture and white goods, and all gas, electric and EPC certification — followed by a final compliance inspection and fit-out to Local Authority requirements. The benchmark is the Decent Homes Standard.
What happens if the service charge is underspent?
The service charge funds maintenance, insurance, tenant support, compliance, management, utilities, void provision and repairs — portfolio data indicates around £25 per unit per week in average maintenance spend. Where expenditure comes in below budget, the unspent balance may be returned to the landlord or retained as a sinking fund for future works, meaning effective return can exceed the target in some periods. That is portfolio data, not a promise.
What happens if a resident leaves?
Re-letting is the operator's job. Myshon's national referrals network places around 80 tenants a week, and historic portfolio data shows typical voids of about one week a year on a 600-unit transitional sample, with average tenant stays of 18–24 months. Historic operational data is not a guarantee of future performance.
Why County Durham?
Because the arithmetic works there. Fully refurbished freehold houses cost a fraction of equivalent stock in southern England, local authority demand for compliant supported accommodation is strong, and Durham sits on the East Coast Main Line — around 20 minutes to Newcastle and under three hours direct to London King's Cross. It is an income-led location strategy, not a capital-growth one.
What happens after I enquire?
We ask whether you are an investor or an adviser, where you are based and what you would like to understand. Your enquiry is then matched to a professional broker or IFA in our network who understands your market and currency, and who acts for you. They guide you through the property pack, due diligence, your own independent solicitor, exchange and completion — typically within 10–12 weeks.
Question not answered here?
Ask it directly. Start an enquiry and we will introduce you to a vetted broker or IFA in our network who can answer it properly — including the questions that do not have comfortable answers.
Aii Property does not sell directly and does not provide financial advice. By submitting this form you agree to be contacted about UK transitional and supported housing investment and to be introduced to a vetted professional broker or IFA in our network, who will advise you on your purchase. Property values and income can go down as well as up; returns shown are targets, not guarantees.